With the advent of Information Technology in business came the feature of business automation. Automation not only within one's own sphere of work or operation, but in synchronisation with operations outside the local sphere also. This gave rise to networks. To manage individual networks as an integrated entity came in Network Management and nothing on earth this day is worth if it not be cost effective. We therefore end up with Cost-effective Network Management as a necessity for the day's activity.
Individual objects make up the network in totality. These objects are both hardware and software components. It needs practical experience to be able to appreciate the large number of objects and their variety that form a network. Uncanny problems are faced by the Network administrator in his day to day work that makes his job extremely demanding.
When any one of these components faces a bug that retards or stops its working the Network Manager is the individual who is called upon to provide a solution. A complete view of the network and its operations from wherever the network manager is located becomes a necessity for providing the solution. Volatile is the market and so is the functioning of a business house to cater for these market changes. The network being used by the business house in turn also faces a rapidly changing scenario. The network map drawn on the hard board one day would turn, out of place, in a few days span. Given this scenario, there is need for such a tool that provides a continuous updated view of the complete network components to the network manager as also allow the network manager to manage the components from a remote location. One such class of software which provides the various programs that are running across a network as well as the networks hierarchical view is called Managed Services Provider programs (MSP). There are some MSP which do not need any user intervention and called fully automated MSP and there are others which need human intervention at each step. There are MSP which are a mix of these two also. The Network manager's availability and capability would decide which MSP be best suited for a client. Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system.
The power and ability of MSP software is judged mainly by the reporting capability of the software and by the view spectrum of the entire network that this MSP software is able to project.
Makers of the software would however attach various other features to their product to add selling value to it. Ease with which the MSP software itself could be deployed across the network or how demanding is the software on system resources are such additional features that the makers claim while marketing their products. For increased profit margins a cost-effective network management system is a deciding issue to any business house. This is especially so given the 'e' factor that has attached itself in every facet of a business in today's world. A Managed Service Provider is capable of bringing down price incurred by the business house in network management, in turn assuring increased profit margin to the business house. It could therefore be concluded that MSP is a cost-effective tool.
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